Welch's Parts
Privacy Policy
How Welch’s Parts collects, uses and protects customer information when you browse, enquire or shop online.
Privacy Policy
Last updated: May, 2026
This Privacy Policy explains how Welch’s Parts, ABN 62 366 126 119, handles personal information collected through our website, online store, enquiry forms, order process, email communications and related customer service activities.
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Information we collect
We may collect your name, business name, email address, phone number, delivery address, billing details, order details, machine make/model, serial number, part numbers, uploaded photos and messages you send to us.
How we use information
We use personal information to process orders, provide shipping updates, respond to enquiries, help confirm product fitment, manage returns or warranty requests, improve our website and send marketing communications where permitted.
Payments and security
Payments are processed through secure third-party payment providers. Welch’s Parts does not store complete credit card details on our website.
Sharing information
We may share necessary information with delivery providers, payment processors, website hosting providers, email platforms, professional advisers and regulators where required by law.
Access, correction and complaints
You may contact us to request access to, or correction of, personal information we hold about you. You can also contact us if you have a privacy complaint.
Need help?
For questions about this policy or a specific order, contact Welch’s Parts using the contact details shown on the website.
Secure ordering
Customer details are handled for order and support purposes.
Fitment support
Machine details may be used to help identify suitable parts.
Contact control
Customers can unsubscribe from marketing emails at any time.
Before publishing
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