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FAQs

Answers to common questions about Bobcat-compatible aftermarket parts, shipping, fitment support, returns and ordering from Welch’s Parts.

Frequently Asked Questions

Use the FAQs below to quickly find information before ordering. For part-specific questions, please contact us with your machine model, serial number or existing part number.
How do I know if a part suits my machine?

Check your machine model, serial number and existing part number before ordering. If you are unsure, contact Welch’s Parts before purchasing so we can help point you in the right direction.

Do you ship Australia-wide?

Yes, Welch’s Parts ships parts to customers across Australia where courier delivery is available.

Are your parts genuine or aftermarket?

Welch’s Parts supplies aftermarket replacement parts. Product listings should be checked carefully for part number, model and fitment suitability.

Can I request a part that is not listed on the website?

Yes. Use the Request a Part page and send your machine details, serial number, existing part number or photos of the part you need.

Why do you ask for serial numbers?

Parts can vary by machine year, serial number and configuration. A serial number can help reduce the chance of ordering an incorrect part.

Can I return a part if I ordered the wrong one?

Return eligibility depends on the product condition and the terms shown in our Returns & Warranty information. Please contact us before opening, installing or fitting the part.