Track My Order

Enter your order details below to check the status of your Welch’s Parts order. You can also use the tracking link sent to your email once your order has been dispatched.

Order Tracking

Use the form below to check your order. You will usually need the order number and billing email used at checkout.

Need help with your order?

If your order status has not updated yet, it may still be processing or awaiting courier collection. Once dispatched, tracking details are normally sent to the email used at checkout.

Have your order number ready when contacting Welch’s Parts so we can check your order faster.

How Order Tracking Works

A simple guide to what happens after you place an order with Welch’s Parts.

1. Order Received

Your order is received through the website and prepared for processing.

2. Packed & Checked

We check the order details and prepare your parts for dispatch.

3. Dispatched

Tracking details are sent once your order has been booked or collected.

4. Delivered

Use your tracking link to follow delivery progress with the courier.

Order Tracking FAQs

Where do I find my order number?

Your order number is included in your order confirmation email from Welch’s Parts.

Why is my tracking not showing yet?

Courier tracking may take time to update after dispatch. Please check again later or contact us if there has been no update after a reasonable period.

Can I change my delivery address?

What if I ordered the wrong part?

Please contact us before opening or fitting the part. Parts compatibility can vary by model, serial number and configuration.

Need help finding the right part?

Send us your machine model, serial number, existing part number or photos and we’ll help point you in the right direction.